All Nature CS cleaning operatives whether transferees or newly recruited staff, receives Company Induction Training, which includes instruction on:

• Health and Safety at work
• Control of Substances Hazardous to Health (COSHH) The safe use of Cleaning Agents
• Completion of Time and Attendance Records Discipline and our Code of Conduct
• The Cleaning Specification and Customer Care

Contract specific and continuous training for our staff is a key responsibility of our management team. The ongoing training of each employee is carried out by our Area Supervisors, who train our employees in accordance with Nature CS cleaning standards and in line with the individual site and contract specification. Our approach is centred upon site specific Contract Control Manuals and these form the basis for site training.

All sites are issued with an individual Contract Control Manual which details the Specification for the site, Method Statements and Safe Systems of Work, Training Records, Quality Policies and Procedures, Risk Assessments and all Health and Safety documentation.